Frequently Asked Questions
We offer a wide range of accommodations, including apartments, houses, and serviced units, tailored for short and long-term stays.
Booking is easy—simply visit our website, choose your preferred property and dates, and follow the prompts to complete your reservation.
Yes, we offer special rates for long-term bookings. Contact us directly for details and availability.
Check-in and check-out instructions will be shared with you ahead of your arrival. Most properties offer flexible, self-check-in options.
Yes, modifications and cancellations are allowed based on our cancellation policy. Please review the policy at the time of booking for specific terms.
Some properties may require a security deposit, which will be clearly outlined during the booking process
All properties are thoroughly cleaned before your arrival. Additional cleaning services during your stay can be arranged upon request.
Many of our properties offer free or paid parking. Availability will be listed in each property’s description.
Pet policies vary by property. Please check the listing or reach out to us to confirm whether pets are allowed.
Absolutely! Our properties feature work-friendly spaces and Wi-Fi, making them ideal for business trips.
Yes, we offer family-friendly accommodations with amenities like kitchens, laundry, and extra beds when needed.
Yes, high-speed Wi-Fi is provided in all our properties at no extra charge.
Our properties typically include essentials such as Wi-Fi, kitchen appliances, linens, towels, toiletries, and more. Each listing details the full range of amenities offered.
Yes, mid-stay cleaning services are available upon request for an additional fee.
All our properties are non-smoking. Smoking is only allowed in designated outdoor areas, if available.
Early check-in and late check-out requests are subject to availability and must be arranged in advance.
Some of our properties are equipped for accessibility. Please contact us directly to ensure we can meet your specific needs.
If you experience any problems, contact our support team immediately. We’re available to assist you promptly.
Yes, we accommodate group bookings and team stays. Get in touch to discuss the best options for your group.
Yes, all our properties come with fresh linens, towels, and complimentary toiletries for your comfort.